Skip to content
Quattro Design Architects
  • Projects
    • Education
    • Healthcare
    • Housing
    • Later Living & Care
    • Hospitality & Leisure
    • Commercial & Mixed Use
    • Sustainability
  • Services
    • Architecture
    • Planning
    • Visualisation
    • Project Management
    • Historic Buildings & Conservation
    • Sustainable Design
    • Landscape Architecture
    • Collaboration
  • Studio
    • Why Quattro
    • People
    • Careers
    • Accreditations, Affiliations and Frameworks
  • Insights
  • Contact
Home/Projects/Healthcare/Primary Care/Milsom Street General Clinic

Milsom Street General Clinic

Client
Gloucestershire Care Services
Location
Cheltenham, Gloucestershire
Project Leaders
Robert Walder

Challenge

Our brief was to convert a vacant Victorian building in Cheltenham into a modern health centre with state-of-the-art facilities that provided a contraception and sexual health clinic offering NHS walk-in advice.

Sector
Healthcare
Primary Care
Heritage
Services
Architecture RIBA Stages (0-7)
Lead Consultant (Project Lead)
Historic Buildings & Conservation
Interior Design
Partners
O’Brien & Price
EIS Midlands
MIH Ltd

Gallery

Quattro Design Architects Healthcare Architectural Design Services
Quattro Design Architects Healthcare Architectural Design Services

Solution

There were a number of key challenges with this project but the two at the forefront were; how to design the building for a service that required a sensitive approach to care, and appropriately convert a Victorian building to make it fit for purpose within a clinical environment. Both required a delicate and discrete design, which was steered by the consultation work with Gloucestershire Care Services and other key stakeholders.

Firstly, although the existing building wasn’t listed, it certainly encompassed qualities of age, style and materials which are locally distinct in the Cheltenham Conservation Area, and was therefore classed as a key unlisted building. This meant that any new external features or alterations to existing features, were designed to fit seamlessly with, and be subservient to, the existing building. Our Conservation Architect worked closely with the Conservation Officer to develop a scheme that really blended and complemented the existing building and locality.

Secondly, for the internal design, our aim was to create a space that put visitors at ease as soon as they walked into the centre and counter the embarrassment patients may feel when they need to visit these services.

To do this we created a separate entrance and exit on the private side of the building to reduce the risk of patients being spotted by either the family or friends. We split out the counselling rooms from clinical spaces, or areas where there would be more foot traffic in order to encourage a more relaxed atmosphere.

High levels of acoustic separating materials were specified to ensure that private conversations, stayed that way and were not inadvertently spread to other areas through poor sound separation of rooms.

Since its opening, the clinic has proven to be a great success and the 5 consulting rooms, with clinical spaces, utility rooms, laboratories, ancillary offices and general accommodation, continue to provide clinicians with well-designed facilities and visitors with excellent and discreet care provision.

Our architects really listened to the outcomes that were important to us as a friendly and welcoming dental practice and managed to surpass them for both us and our patients.

Ellen Pawley, Practice Manager
Broad Street Dental Surgery, Hereford

A modern operating theatre will help us support a more comfortable and positive experience for patients. It also enables the hospital to be more efficient, minimise delays. Other facilities upgraded provide a much improved standard of area that supports the increased throughput of patients since the new IR theatre opened this year.

Robert Maybank, Senior Projects Manager
Gloucestershire Hospitals NHS Foundation Trust

The nursing staff and patients are absolutely thrilled with this fantastic new state-of-the-art ward. It is dementia friendly, with colour-co-ordinated décor designed to help patients find their way around the ward and identify which is their room or bay and where the bathrooms and facilities are.

Janette Thomas, Senior Sister
Stroud General Hospital

Related Projects

Lister House GP Surgery

View Project about Milsom Street General Clinic

Broad Street Dental Surgery

View Project about Milsom Street General Clinic

Clients and Partners

Apleona PPP Ltd
Ashford & St Peters NHS Foundation Trust
Avon & Wiltshire NHS Trust
Cobalt Health
E G Carter & Co Ltd
Gloucestershire Health and Care NHS
Gloucestershire Hospitals NHS Foundation Trust
Halo
Kier Living Ltd
NHS SBS
Royal Berkshire NHSFT
Sodexo
Speller Metcalfe Ltd
Swindon Borough Council
The Chamwell Centre Charity
Willmott Dixon Construction
Wye Valley NHS Trust

Select A Sector

  • Education
  • Healthcare
  • Housing
  • Later Living & Care
  • Hospitality & Leisure
  • Commercial & Mixed-Use

Have A Project In Mind?

01452 424234

info@quattrodesign.co.uk

Quattro Design Architects

35+ years delivering Sustainable Architecture across the U.K. At Quattro, we design Architecture for the people who will benefit from the places and spaces we create. Our designs excite and inspire, regularly exceeding expectation. Sustainability, Collaboration and Social Responsibility lie at the heart of our work.

  • Instagram
  • Twitter
  • Linkedin
  • Architecture
  • Collaboration
  • Historic Buildings & Conservation
  • Landscape Architecture
  • Planning
  • Project Management
  • Sustainable Design
  • Visualisation
  • Education
  • Healthcare
  • Housing
  • Later Living & Care
  • Hospitality & Leisure
  • Commercial & Mixed-Use
  • Why Quattro
  • People
  • Careers

Contact

01452 424234

info@quattrodesign.co.uk

Address

Quattro Design Architects
Matthews Warehouse
High Orchard Street
Gloucester
GL2 5QY

RIBA Chartered Practice
Constructionline
CIOB
AECB
  • Accreditations, Affiliations & Frameworks
  • ISO 45001
  • ISO 9001
  • ISO 14001
  • Certified Privacy and Cookies Policy
  • Accessibility Statement
  • Company Registration Number 4767576